San Francisco Grand Hyatt
Hotel Review by Chef Marie-Annick Courtier
February 2, 2017
While attending the Winter Fancy Food Show in San Francisco mid-January, we had the privilege to stay at the Grand Hyatt Hotel. The tall luxury building hotel staff welcomed us with friendly faces and style. The doormen reached our taxi doors and immediately took charge of our suitcases. Meanwhile another doorman guided us through the entrance and directed us to the registration office. Within minutes we were in our room.
Located on Union Square and a few minutes from downtown Financial District, it is an ideal location for tourists, world-class shopping, and for people attending an event at the nearby Moscone Center. From San Francisco airport, the BART system ($10) or a taxi ($40) will get you there in half an hour or less. Within walking distance from the hotel; the trams, buses or regional rail services transport crowd to various tourist destinations from Chinatown to Fisherman’s Wharf, Golden Gate Bridge, Alcatraz Island, Nob Hill, Lombard Street, Presidio, Japanese Tea Garden and many museums.
The front lobby featured three servicing areas and a snack section where fruits and flavored water were always available. On the back side was the quiet library style lounge area, a perfect location to meet visitors. Near the back door, facing Union Square, was the concierge area. Well-trained employees are there to offer any assistance needed. Elizabeth Baca-Pryfogle, a knowledgeable and professional concierge, provided us with great insights on the city and met our every need during our week stay. Following one of her recommendations, our fondest experience was visiting “Disney Museum” in the Presidio. It was a fascinating historic place in a beautiful environment overlooking the San Francisco Bay Bridge.
The 660 contemporary guestrooms and suites offer amazing views from the city and San Francisco Bay. Six panoramic view event rooms are also available for private parties, conferences or business meetings. The Grand Club on 32nd. floor offered stunning panoramic view of San Francisco Bay and landmarks.
Our room was spacious and provided modern conveniences from desk area to complimentary Wi-Fi, mural television, enhanced video streaming capabilities from mobile devices or tablets, electrical window covering, fire alarm system, emergency strobe light, smoke detector, personal thermostat control, entryway latch with door peephole, coffee maker, refrigerator and personal code safe. Extra pillows and blanquettes were neatly stocked in the closet.
The clean bathroom was reasonably sized, with bathtub shower. Plenty of towels, hooks, shelves, soaps, lotions and shampoos were available. Resting on a bottom shelf, a black bag holding a hair dryer was a wonderful touch for us travelers. Maid service was friendly and excellent.
OneUp Restaurant and Lounge offered a warm and comfortable atmosphere where wine, cocktails and bistro style cuisine were enjoyed. Maitre d’Hotel, bartenders and servers were very friendly, quite eager to accommodate our needs. The acoustic was perfect, as no noise transpired from the open kitchen environment. The restaurant menu was attractive, portion sizes under control, and the food perfectly prepared. During dinner hours, white tablecloths contributed to a more luxuriant atmosphere. We were informed that live music performance can be enjoyed on Thursday, Friday and Saturday nights.
The breakfast selection was excellent and the menu would satisfy most appetite. One can feast on various Eggs’ Preparations, Smoked Salmon with Bagel, Cardamom French Toast, Oatmeal, Granola with Yogurt, Pancakes, Waffles, Croissants, Breads, Fruit Plates, Juices, Tea or Coffee.
The lunch menu offered an array of Fish and Seafood Salads, Soup of the Day, San Francisco Style Chowders and Sandwiches.
Dinner menu reflected some of the lunch menu items with the addition of the delicious Chicken Pot Pie, Short Ribs, Pork Tenderloin, Teriyaki Salmon, Seafood Baked Dishes and various Flat-Breads. We personally enjoyed their “Crab and Shrimp Louie Salad” and “Organic Rosemary Roasted Chicken” served with Mash Potatoes Au Gratin”.
The dessert menu was very limited, particularly when two out of the four choices were sold out. A locally crafted cheese platter was also available which was the perfect pairing for a happy hour with a couple of wine glasses.
Room Service was very professional and breakfast was always delivered on time. The selection matched the restaurant breakfast and lunch menus, slightly shorter lists though. Dinner menu was very limited. That said, one can be down to the restaurant within two minutes. We never had to make reservation nor did we had to wait to be seated for dinner. With a celebratory touch in mind, management surprised us with delicious chocolate treats and Champagne delivered to our room in the early evening.
Hotel room prices can range between $198 (regular room) and around $300 (luxury suite) per night throughout the year. Through the hotel chain, loyalty rates are also available. Special offers can be found online at various time of year. Valet parking was $65 per day, which reflected the general high cost of parking downtown San Francisco these days.
Overhaul, we really enjoyed our stay at the Grand Hyatt hotel. The professional and friendly staff was always willing to assist us at a moment’s notice. We felt pampered and a memorable experience was delivered with class. Our expectations were surprisingly surpassed. We will happily stay here again upon our next visit to San Francisco.
Chef Marie Rating 4 stars/5
*Some photos used in this article were provided by the Grand Hyatt Hotel Management.
Food Photography by Chef Marie